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Protecting Seniors Online from Scams, Hacks and Tax Fraud

The vast majority of seniors today are using the Internet at least once a week to check email, pay bills online and keep in touch via social media. But all that time online puts them at risk for scams and hacks, such as tax fraud.

In fact, a new survey by Home Instead, Inc., franchisor of the Home Instead Senior Care network, found that 67 percent of surveyed older adults have been the victim of an online scam or hack. 

Asep Haryono


Encouraging seniors to practice cyber security can go a long way toward protecting their identity and sensitive financial information. Home Instead collaborated with the National Cyber Security Alliance to create Protect Seniors Online, available at www.ProtectSeniorsOnline.com, a free resource that educates older adults about cybersecurity. Here, seniors can test their cybersecurity skills with the “Can You Spot an Online Scam?” quiz.

Older adults can take the following steps now to protect themselves online:
*Password protect and secure devices, accounts. Lock all devices (including computers, tablets and smartphones) with secure passwords in case devices are lost or stolen.

  • *Think before clicking. When faced with an urgent request — like emails asking for money — think before clicking or get a second opinion. Clicking on links is often how scammers get personal information. When in doubt, trash an unusual message.
  • *Share with care. More than half (51 percent) of seniors surveyed by Home Instead use social media to stay connected. Use care when sharing personal information, adjust privacy settings to limit who can see your information, and turn off location sharing.
  • *Use security software. Install anti-virus and anti-spyware software and program it to run regularly. And be wary of pop-up ads or emails, many of which contain malware that can infect computers.
  • *Log out. Log out of apps and websites when you are finished. Leaving apps and websites open on computer screens could make you vulnerable to security and privacy risks.
  • *Recommend support. Older adults who live alone may need help from a trusted source — such as a family member, tech-savvy friend or professional caregiver –to serve as a second set of eyes.

To explore additional Protect Seniors Online resources, including the interactive quiz, visit www.ProtectSeniorsOnline.com A Home Instead office near you can be found by visiting www.homeinstead.com/state

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